fill in the blankSomeone has to run it after launch. That is what we do.
We currently keep 25 client properties online: sites, stores, platforms, and servers. Every plan is quoted for what you actually have running.
- Hosting
- Uptime and certificate monitoring
- Off-site backups
- Updates and security patching
- Support when something breaks
- Everything in Care
- Monthly development hours
- Design and content changes
- Priority response
- Everything in Growth
- More hours every month
- Same-week turnaround
- Quarterly roadmap
Development beyond the included hours is billed hourly, or quoted fixed for larger projects.
What a plan actually buys you
Most agencies bill a build, hand over a login, and disappear. Two years later the site is three major versions behind, the contact form stopped sending in March, and nobody noticed until a customer called.
A plan means the site is watched. If it goes down at 2am, we know before you do. If a certificate is about to expire, it renews. If a form stops delivering, the monitor catches it, not your customer.
It also means the site keeps moving. A page you need next week, a price change, a new location, a landing page for a campaign. Those are included hours, not a new quote and a two-week wait.
The builds we do have nothing to patch, which is the point. The plan is not paying for emergency plugin updates. It is paying for hosting that stays fast, eyes on the thing, and developers who already know your stack.
The build is usually free
Most builds are included at no charge with a 12-month plan.
If you are going to be here in a year, we would rather build it right and keep running it than charge you up front and move on.